Monthly Educational Programs can be supported by hosting the event at your property or by sponsoring the event at a site in the Lansing area.

Registration starts 30 minutes prior to the start time.

Questions?? Contact Deneen Hansen, Chair Education Committee at 517.327.2585 or dhansen@msbo.org

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Upcoming Program Dates for 2010

March 16-17, 2010 – Yarrow Golf Resort and Conference Center, Augusta

Annual Education Conference
Details Here | Register Here

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April 21, 2010 from 12:00 – 2:00 pm
Location Kellogg Center, East Lansing
Sponsored by Ypsilanti Area CVB - serving Ann Arbor, Chelsea and more!

Getting the Most Out of Your AV $$
Jim Paetschow, Sound Productions, Inc.

Remember the AV standard was to order an overhead. Times have sure changed and are changing at a rapid pace when you consider AV and technology. Come to this session and find out the latest and greatest in audio visual equipment and what your the best options are. Also, this expert will give tips on how to save money on unnecessary equipment saving your organization $$. Counts for one program under the Technology section for Certified Meeting Specialist (CMS) certification.

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May 26, 2010 from 12:00 -2:00 pm
Location McCamly Plaza Hotel, Battle Creek
Sponsored by the McCamley Plaza Hotel, Battle Creek

Communicating for Results
Gail Braverman, Communications Consultant

Describing a program, promoting an event or updating your boss on a project’s progress? To build sales, boost registrations and get results, you need to use language clearly, correctly and convincingly. We’ll show you the keys to great business communications for both print and electronic media. Counts for one program under Education/Program section for the Certified Meeting Specialist (CMS) certification.

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June 21, 2010 Golf and Bowling Outing – TBD
Annual Golf and Bowling Outing
9:00 am - Golf and 10:00 am – Bowling
Golf/bowling outing information to follow.

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July 21, 2010 from 12:00 – 2:00 pm
Location Hampton Inn and Suites, Okemos
Sponsored by Hampton Inn & Suites Okemos and
Amway Grand Plaza Hotel

Exhibit Show Trends
Karen Keller and Toni Etter, Ethnometrics Inc.

Get the most recent trends for exhibit shows for both the exhibitor and meeting planner. Find out how to set up your booth to maximize your presence and get the most ROI. Also, these experts will discuss exhibit show flow, hot and dead spots, and discuss ways to add value for your exhibitors in these trying times. If you don’t use exhibits, find out if it would be a good fit for your function(s) and discover the benefits of having a show. Counts for one program under the Logistics section for Certified Meeting Specialist (CMS) certification.

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August 18, 2010 from 12:00 – 2:00 pm
Location MotorCity Casino Hotel
Sponsored by MotorCity Casino Hotel

Essentials of Meeting Planning
Amy McCambridge, Experient Inc.

This session will provide the essentials of meeting planning including negotiating a firm and fair hotel contract; identifying various factors that impact your meeting & food and beverage choices; and developing strategies to save you money throughout the planning process.. Counts for one program under the Facilities/Services section for Certified Meeting Specialist (CMS) certification.

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September 15, 2010 from 12:00 – 2:00 pm
Location Kellogg Center, East Lansing
Sponsored by the DoubleTree Bay City and
Yarrow Golf Resort and Conference Center

C.A.R.E. Customer Service
Walt Stasinski, MEd, MPH, President, Potential Unlimited

We are all customers and we all serve customers. Excellent customer service comes from the heart. It starts with an attitude of caring and a genuine concern for the customer you serve. When you CARE for your customer, you feel good, the customer feels good and the reputation of your organization is enhanced. The human touch makes the difference. Come to this session and learn how good customer service can make all the difference. Counts for one program under the Leadership section for Certified Meeting Specialist (CMS) certification.

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October 19, 2010 from 5:00 – 7:00 pm
Location: DoubleTree Fort Shelby, Detroit
Sponsored by: DoubleTree Fort Shelby Detroit

Meet SGMP – Take time out of your busy day to come and relax with your colleagues. This sponsored reception is a chance to bring a colleague or contact someone from the Detroit area that could benefit from SGMP membership. Special room rates will be available.

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October 20, 2010 from 12:00 – 2:00 pm
Location: DoubleTree Fort Shelby, Detroit
Sponsored by: DoubleTree Fort Shelby, Detroit and Detroit Metro CVB

Outside of the Box Special Events
Jeanette Pierce, Inside Detroit; Cathy Brady, Detroit Metro CVB; and Tim Nelson, Grand Rapids Area CVB

Special events seem to be a part of every conference, whether it is a reception or spouses program or group sporting event. Come to this session and hear from a panel of representatives from CVBs and a representative from Inside Detroit and discover some very interesting and new, "outside of the box" options available for your special events. Counts for one program under the Education/Program section for Certified Meeting Specialist (CMS) certification.

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Registration starts 30 minutes prior to the start time.

Questions?? Contact Deneen Hansen, Chair Education Committee at 517.327.2585 or dhansen@msbo.org

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